The course is directed to:
* persons working or planning to work in positions related to operational management
* persons who wish to obtain new operational management skills sought after in the market, or who wish to broaden the skills they already have
* persons who run or are planning to start up their own business.
The aim of the course is to broaden students’ knowledge about the issues and roles of operational management in the enterprise, which covers the entire product manufacturing and services management process. The acquired knowledge is the key to improve managerial skills, which will help enhance the customer experience, improve product quality, reduce costs and improve an enterprise’s profitability.